That sounds about right! I'm hoping its not going to be too long. It was very demeaning to have some clearly poorly trained girl reciting rote to me some information which she had clearly been told to ...
Thanks for your reply. It is all very confusing. BT were showing my account as active, but it wasnt working because of the Orange tag on the line. I Phoned about 5 or 6 times and kept gettin ...