Anyone who has had ongoing problems; I HIGHLY recommend sending an email to Mr Abensur fully detailing your plight and requesting a MAC code with no cancellation fee. That's what I did on Monday and t ...
Phoned technical support today. Got through to the Indian call centre (should have phoned earlier...maybe the English staff were still in) and asked for the results of my line test. They argued the to ...
I rang up Customer Services and said to them I want to cancel my broadband account and get a MAC. I was told you can only do one, is this correct? I asked for a MAC in the end and was told I needed to ...
Right, so if I change my package to the free one, it kicks off a new 12 month contract for the broadband or the phone? Because the phone has 12 months left on it anyway.
After a month or so of lurking on this forum nodding my head silently with everyone else, I have decided to step up and actually do something about Orange's abysmal so called 'service'.
getting 8 ...
