Apparently the people an Orange shop will put you on to can do call backs, and will actually do them, so you can get them to call you when you're home again. Not ideal having to wander into town, but ...
I really am serious. The retail stores have a dedicated broadband support number that connects to a UK broadband support team. They'll put you on the phone to ...
This is no longer due til 2009 some time, if you hadn't guessed. We mucked up internet so bad we need to get on top of that before we start adding more services