I've been having IP problems on and off for the past two years. The last effort to get this resolved with Orange cost £8 in phone calls. My IP profile shows as 2500kbps when historically I used to g ...
Yet again emails cannot be delivered to my principal Orange mail box - the return message is that my box is "over quota" - depsite the fact that the box is empty. So I suppose yet again I w ...
Orange seem to have sorted the problem now and I appear to be back to normal. I think the lesson here is not to be fobbed off at all by what they tell you - in my experience a lot of problems ARE sol ...
Well Orange have done something to their server which now allows me to send and receive a limited amount of emails - but not all. I tried sending myself an email from my work address - and it arrive ...
Yes - done all the usual things - and double checked all my Outlook Express settings too. It's an Orange email server problem - they cleared it last year but I'm not holding out any hope. I think it ...
The problems I experienced with email last year (for 8 weeks!!) have happened again. If I send to my prinicipal Orange email account (same one for the past 8 years!!!) I get a reply saying that the a ...
If you can email your landline numbers/broadband account numbers and best contact numbers to customer.services@orange.co.uk, I'll give you a ring to discuss.
It would seem that the only way you are ever going to get Orange to own a problem is to threaten to cancel your Broadband and go elsewhere. Hopefully someone from Orange will read your posting ...
Surprise surprise!! My email is working again - so Orange must have finally conceded that it was their fault all along and actually done something about it because I certainly have not changed anythi ...
Oh yes indeed! I keep getting telephone calls saying that they are still trying to resolve the issue - but after 8 weeks it is getting somewhat tiresome!
Here we are eight weeks on and I still cannot access my principal email account. Twice now (most recent last night) Orange have told me that the problem is resolved when it clearly isn't!!
I've fallen foul of them too! I challenged the legality of selling a product as "unlimited" when it clearly is - and it took quite some time to get details from Orange as to when they begin ...
And to add insult to injury, I've just discovered that I've spent over £5 worth of telephone calls calling the Orange "Helpline" - might have just as well donated it to Children in Need - it ...
So I email this "Jonathan" from Orange with all the details required but I've still heard nothing! Perhaps he does not exist and this is just a ploy by Orange to make them look good??!! Or ...