Orange are taking the p!ss & YOU are having to PAY to complain at 7.5p per minute.
MY advice is to MOVE to another ISP now; and do NOT phone Orange; make THEM phone you.
IF you have to phone the ...
Waste of time and calls at your cost. It will be either not work or be slow & useless - if it ever arrives. I was told I was going to be sent a new modem by 3 different call centers, one in India ...
Orange Accounts sent me an e-mail in December stating....."We've also had to suspend your service, which means you won't be able to get online at the moment." So why did they send an e-mail ...
Agree with above - get out NOW - Orange fob you off for months ie line tests etc etc etc then they blame BT Broadband services etc, etc etc. I stopped my direct debits to both Orange & BT and went ...
You will never escape. Orange Customer services didn't actually listen to anything I said, so long as I was paying for the call. BT never fixed the line, Orange would not cancel my account. So I cance ...
No! it's the same story as me & others. No service? then cancel the direct debit NOW and inform Services and Accounts that it's due to non-service and they are in breach of contract. Arrange anoth ...
Agree. Don't put up with any of it. If you do not receive a service, complain and give a deadline date. If still no service, STOP your direct debits and inform their Accounts dept. Tell Services to PH ...
They AGREED to close your account - how the hell did you manage that!
They don't listen to a word I say. After no service since September, I phoned Customer Services in November & asked them to c ...
Get rid of Orange and also BT if possible. Orange are blaming BT, but Orange could not do anything about it except request a line test.... after line test ..... after line test - for 3 months. You pay ...
Don't believe a word they say; I have been lied to for 12 weeks. You pay Orange to provide a service no matter what excuse (lie) they come up with. Stop your payments and find another service provider ...
Not a technical person but if your Orange connection uses LLU then it is their equipment in the BT exchange.
BUT no matter what excuse.....you pay Orange to provide a service. So STOP your direct deb ...
This site could be a great help to me & others. This is my first post & it's unfortunately a long story - please read & all advice greatly appreciated:-
