Was told by BT that my hub etc would arrive by Weds 6pm. True to their word it was here in the afternoon. My son got it all set up and before he had finished we had a text saying that it was now read ...
Had a call from Orange today who explained that there was a problem connecting me and that electronically they were finding it difficult to rectify so this had to be done manually ( ...
Had a call from Orange today as a result of OFCOM chasing them up. They have looked into my situation and rang the company that deal with their lines - Magdalene. Magdalene told them to ring back on ...
Nothing. I rang OFCOM on Friday and did the usual speed story (I have it off to a fine art now). They say they will get someone else to write to someone else at Orange and tha ...
As I wasnt getting anywhere at all with my dealings with Orange, I decided to visit the OFCOM website.
It stated that they did not take on individual cases but I called anyway. They told me that the ...
I have cancelled my account on 8th May - waited the ten days but I cannot be cancelled because I have never been able to migrate to the llu in the first place!!
I am feeling quite desperate now. It appears from my reading of this website that mine is an isolated case. I am not complaining about lack of speed and disconnects but the lack of being able to conn ...
What you say may be true, but when I have asked to be cleared from the line, I am met with the same excuse. It is just as Elhana says, As i have not migrated (week 11 now!!) A MAC code is simply no u ...
Thanks very much for your mail - I feel as though I am not complaining about a minor problem now!! I will most certainly be emailing the people you suggested and will keep you posted - perhaps I shoul ...
Tried countless times to get a MAC code and they initially said I could have one then when they checked my account, changed their minds. Its something to do with the LLU and the inability to connect ...
